Palagan continues to be the preferred packaging brand
19/10/2016
The 2016 results are in and we are thrilled with the feedback. Palagan continues to deliver first class customer service.
For more than forty years, the Palagan team have taken great pride in innovating high performance polythene. To ensure that we always hit the mark, we reach out to every customer each year to learn more about their industrial packaging needs and understand our performance meeting these needs.
The 2016 results are in and we are thrilled with the feedback. Palagan continues to deliver first class customer service. 98% of customers rated Palagan as good or exceptional for overall performance. More than two thirds of customers rated our team’s technical knowledge as exceptional. 70% of our customers believe we are superior to their other suppliers in terms of overall customer service and product quality.
Delivering exceptional products and service is central to our everything we do at Palagan. It is no wonder that 70% of our customers have been with us for more than three years.