Quality Counts – Minimal returns validates product and production excellence
19/09/2016
In a regular audit of returned items compared to the gross production figures, Synpac hailed its best ever results.
In a regular audit of Synpac’s quality where the number of returned items is compared to the gross production figures, Synpac hailed its best ever results with just five (5) pouches being returned out of an overall production of over 62 million. An outstanding result that is rightfully credited to Synpac’s dedicated production team that has an unrivalled 164 years of unbroken service.
Exceeding customer expectations has been a passion for the whole company since its inception. From the initial customer enquiry and subsequent advice regarding appropriate film and pouch construction, right through to the seamless manufacturing of the finished product, be it a plain or high complex printed pouch, exacting quality standards are paramount in each step of the global process at Synpac.
Needless to say, this exceptional quality record has been validated in line with Synpac’s ISO 9001:2008 quality control procedure.